Casiplay

Casiplay uses video game style characters and graphics around their site to make life a lot more interesting than many other gaming sites. They follow this up with a straightforward and easy to navigate menu allowing you to switch between casino, promotions and live casino. Then, you have several promotions and deals which move through the carousel; such as the first day deposit deals.

Then in the middle of the page you will find the full list of slot games which you can filter via top or popular games. Within this there are some big name titles like Starburst or House of Doom. Many of the games on Casiplay are completely optimized for mobile devices as well as the actual host site which works great on mobile.

Help & Support

If you look at the bottom right of the page there is a live chat button for which you need to enter your name and email before you can chat with them. Just above this in the main page you will see a ‘getting started’ link which will take you to several options, either Help or FAQ is going to serve you best.

The FAQ on Casiplay is a large list of categories that you can scroll through and includes useful questions and answers around deposits or technical information. Within this help section there is also a contact us link that includes a live chat as previously mentioned. Beyond this you have an email support option which is via a web form.

Responsible Gambling Information

At the bottom of the page there is an information section where you will see a link for responsible gaming. Once you press on this you will load up a large amount of information which gives you Casiplay’s full responsible gaming policy. There are plenty of limits which you can set quite easily. These include personal limits in terms of deposits, cool down periods of time or a full self exclusion.

The periods of time that you can apply to these limits vary depending on which options you want to implement. However they typically range from 24 hours up to 6 months.

Depositing & Withdrawals

You’ll be using one of the major currencies for your deposit. This will be pounds, euros or dollars and make sure you have a minimum of £10 (or equivalent) to make this deposit. You’ll be able to use a wide array of e-wallet companies to make this deposit alongside the regular Visa or Mastercard.

In terms of winnings, expect to wait around 24 hours to 72 hours before retrieving your withdrawals. However, this could be pushed up to 6 days depending on the chosen payment method. Usefully there’s a whole cashing out section on Casiplay’s FAQ which will tell you how to access your winnings.

Licensing & Regulation

The Casiplay website holds a license with Great Britain under the registration number 39483. They also hold one in Malta for any gaming that is taking place outside of the UK.