21 Casino

21 Casino has a crown for a logo so you know you are in the company of gambling royalty here. The site has a very professional, black and gold theme and as you scroll down you’ll see both their welcome offers, then a few of their featured slots on offer. These titles include some massive names like Legacy of Dead, Bonanza and Monopoly Live.

There’s a reward system that they call Royal Loyalty where the more you play certain games you can redeem points. These points eventually add up to bonus money so this is definitely worth taking on. When searching for games you can filter via the most popular games to specific game providers, you’ll see plenty of them to choose from.

Help & Support

From the homepage you’ll need to scroll all the way to the bottom and you’ll see a contact us link. When you press on this you’ll get two options: either a live chat which is available 24 hours a day 7 days a week. Or, you have an email address you can try at support@21casino.com.

After that there doesn’t seem to be a great deal of the support offered. You can see the specific rules for deposit bonus deals at the bottom of their page and as mentioned before you can send them a message via the contact methods. But that is about it, no FAQ to be found here.

Responsible Gambling Information

There’s a comprehensive and full responsible gambling policy on the 21 Casino website. This will tell you how you can set gambling limits for things such as deposit or game time reminder restrictions. Examples of this: if you want to set a 24-hour deposit limit or a reminder on how long you’ve been playing a game, it will flash up in front of you.

You can also take a break meaning a full timeout for up to 6 weeks if the other methods are not going to work for you. There are also links to the various gambling companies like Gambleware or Gamblers Anonymous.

Depositing & Withdrawals

There are several options available for deposits including Paypal, Interac Online and Trustly. Once you’ve chosen a deposit method you’ll need to make sure you have a minimum of £10 ready to go. Or this can be in a choice of other currencies including South African Rand or Swedish krona.

You might need to provide some ID before you take your winnings but this is straightforward enough to do to upload. Bear in mind there is also a minimum withdrawal which is £10, although this may change for some of the payment methods.

Licensing & Regulation

21 Casino has a full license and regulation via the Malta Gaming Authority under account number MGA/B2C/370/2017. They also hold license with Great Britain on account number 52894.